Reactivating dormant customers is one of the highest ROI activities any business can do—and Janus AI’s SMS agents make it effortless. Using smart, personalised outreach, our agents send targeted messages that feel human, not robotic.
Let’s say you haven’t heard from a customer in six months. A friendly AI message might say: “Hi John, we noticed you’ve not placed an order in a while. Would you like a free sample of our new slatted fencing?”
The beauty lies in the response. The agent continues the conversation, understands the customer’s needs and guides them towards a reorder, a new product, or a sales call—whatever the goal is.
With open rates over 90% and reply rates far exceeding email, SMS is a powerful channel. And when paired with intelligent AI, it becomes an automated engine for loyalty and revenue.
Reactivation campaigns don’t need to be complex. They just need to be consistent, personal and timely. Janus AI makes that possible.